Returns & Exchanges
At Soltech, we want you to be completely satisfied with your home solutions, which is why we offer a 30-day return window for all unused items in their original packaging. Our goal is to ensure your living space is perfect, and we are here to assist with any transitions or adjustments needed.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original Soltech box, ensuring all components and manuals are included to avoid restocking fees.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing